FAQ
FAQ
Find the answers to the most frequently asked questions about our lines, timetables, tickets and services here. Fast, simple and available at any time.
How do I buy a ticket or a travelcard?
You can buy your tickets directly from the driver, at the machines available in certain stations, or online. For regular journeys, a travelcard is often more advantageous.
Which lines does TMR operate?
TMR operates in particular the Martigny city buses, the Martigny–Aosta line, the Entremont network, the Verbier buses and shuttles as well as the Mont-Blanc Express. Find the details of each line and its network map on our website.
What should I do if I have left an item in a vehicle?
Go to our lost and found page and fill in the online declaration form. We do everything we can to return lost items to their owners as quickly as possible.
Is my ticket valid across the entire network?
The validity of your travel ticket depends on the zone and the line concerned. We advise you to check the conditions at the time of purchase or to contact our customer service with any questions.
How do I travel with a bike or bulky luggage?
Carrying bikes and special luggage is possible on certain lines, subject to available space. A special ticket may be required depending on the journey. Please check the conditions of carriage before you travel.
How do I contact TMR customer service?
Our customer service is available for any questions about your journeys, tickets or travelcards. Contact us by phone on 027 721 68 40 or by email.
Where can I check the TMR line timetables?
All our timetables are available online on our timetables page, as well as on the displays at stops and in our vehicles. You can search for a journey by entering your departure point and your destination.
Lost and found
Left something on board?
Don't worry. Visit our lost and found page and submit your report online. We do everything we can to return lost items to their owners as quickly as possible.
Go to lost and found